Help center · People & lending
How to settle a person's split balances
Tap "Settle split balances" on the person page. Prefilled transfer.
On this page
To settle a person's outstanding balance in Extrack, open the person's activity page from People and tap "Settle split balances". Extrack opens a prefilled transfer for today's date with the Lent receivable on the correct leg and the net amount from the person's activity ready to apply. Pick the other account (the cash/bank that received or paid) and save.
Steps
Open the person
People → tap the person. The activity page opens.
Tap "Settle split balances"
A prefilled transfer draft opens with the Lent receivable on the right leg and the net amount in place.
Pick the other account and save
Choose the cash/bank account that completed the settlement. Save — the receivable closes; the cash account updates.
Frequently asked
What about partial settlement?
Adjust the amount on the prefilled draft before saving. The remainder stays on the Lent receivable.
I want to write off a balance — there is no Write off button.
Correct. Extrack does not have a separate write-off action. The pattern is: post an Expense from the Lent receivable to an "Bad debt" or "Gifts" category — closes the receivable while recording the loss.
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