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Plans & billing
Plans and billing in Extrack. This section covers the differences between Free, Premium and VIP, the 30-day VIP trial, how to upgrade (via /plans), how to cancel, the 7-day refund policy, payment methods and feature-capability gating.
Articles in this section
Free vs Premium vs VIP — what each includes
Free = read-only. Premium = writes. VIP = + Automation inbox / MCP.
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How the 30-day free trial works
30 days full VIP. No card. Drops to Free on day 31.
Read article →2 min read
How to upgrade to Premium or VIP
Profile → Plan & billing → "View plans" → /plans. Razorpay.
Read article →2 min read
How to cancel your subscription
Profile → Plan & billing → cancellation card. Access continues to cycle end.
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7-day refund policy
7-day refund, no questions. Razorpay processes disputes.
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Accepted payment methods
Razorpay. Card, UPI, net-banking, wallets.
Read article →2 min read
Are there any quotas or limits?
No row-count quotas. Plan capabilities gate features.
Read article →1 min read
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